Postage / Payment

United Kingdom

We despatch our parcels Royal Mail Second Class or  by courier My Hermes (this service takes 3 – 5 working days and includes tracking) within the United Kingdom. We choose one of these services, this depends on the value of your order.

The following prices apply:

Single item: £2.99

Two items: £5.99

Three items: £8.99

Four items: £9.99

Five items: £11.99

 

International

We despatch all our parcels to International Countries Royal Mail Airsure/International Signed For which includes tracking.

This service can take 3 – 5 working days depending on the countries postal service. The following prices apply:

Single item: £11.99

Two items: £14.98

Three items: £17.99

For a full list of last recommended posting dates, please visit www.royalmail.com/greetings

International Standard (formerly Airmail) all International Tracking and Signature services

(formerly Airsure® and International Signed For®)

Date Destination
Friday 4 December Africa, Middle East
Monday 7 December Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
Tuesday 8 December Caribbean, Central and South America
Thursday 10 December Australia, Greece, New Zealand
Monday 14 December Czech Republic, Germany, Italy, Poland
Tuesday 15 December Canada, Finland, Sweden, USA
Wednesday 16 December Austria, Iceland, Ireland, Portugal, Spain
Thursday 17 December France
Friday 18 December Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland
UK Inland Services
Date Service
Saturday 19 December 2nd Class and Royal Mail Signed For® 2nd Class
Monday 21 December 1st Class and Royal Mail Signed For® 1st Class
Wednesday 23 December Royal Mail Special Delivery Guaranteed®

Payment in our online shop is through PayPal.

If you prefer to pay by debit or credit card, please call or email with you order. We will send you an invoice with a simple online payment link (This service is provided by PayPal, but you do not need a PayPal account to take advantage of it).

Or if you would prefer to pay by cheque,  please send your order details and cheque made payable to “Hot Mouse Ltd” for the full payment, including postage to:

Kathy Chapman, Hot Mouse Ltd, Greenacres, Moor Lane, Great Ouseburn, York, YO26 9TT, United Kingdom.

Please notify us if you have not received your order within 7 working days from the despatch date. We must be advised no later than 10 working days following this date, otherwise a replacement will not be sent.

Thank you for your purchase.

Hot Mouse Ltd